Travel Insurance Customer Service Call Centre

Customer Service
0800 037 1321

Pay for Travel Insurance by Credit Card

Secure Payments by Card

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

Contact Us

Insurance Help and Sales Support

Use these contact details if you have a query about your insurance:

Planet Earth Travel Insurance
The Bramhall Centre

Phone: 0161 439 0333


Making a Claim on Your Return Home

If you wish to make a claim, simply download the appropriate form complete the form and return to the insurer with all supporting documentation. Click here to download a claim form.

Claims Helpline: 01403 788983

Please give your name and Certificate number, and brief details of your claim.

All claims must be submitted within 28 days of your return on a policy claim form, accompanied by original invoices, receipts, reports, etc. Please refer to the relevant Section of Your policy for specific conditions and details of the supporting evidence that we require. Please remember that it is always advisable to retain copies of all documents when submitting your claim form.

Policy Helpline (Administration and cover questions) 0161 439 0333

Medical Screening Helpline 0161 452 7030

Medical Emergency & Repatriation 0044 (0)1273 624661

Pre-Travel Advice (Innoculations, visa requirements etc) 01403 788 974

Travel Insurance Claims 01403 788983

When calling from outside the UK first dial the UK Code 0044 and ignore the initial zero in the telephone numbers above.

Single Trip Travel Insurance

Single Trip Travel Insurance

1 to 365 days

Great savings

Annual Multi-Trip Travel Insurance

Annual Multi-Trip Insurance

All trips for 1 year

Choice of trip duration

Winter Sports Included

Winter Sports Travel Insurance

Winter Sports Insurance

Annual & single trip

Ski equipment